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    Digital Business Process Management

    Track:

    All tracks

    Follow-up / Interfaces:

    Strategy and Change Management; International HR

    Pre-requisites:

    Pre-reading

    Didactics:

    Lecture, case studies, plenum discussions

    Exam:

    Exam

    ECTS points:

    3

    Lecturer:

    Harro Borowski


    Aims and objectives: 

    DBPM (Digital Business Process Management) is a discipline which aims to increase the efficiency, performance, and agility in the day to day operations of an organization by modeling and standardizing its core business processes. The main objective of this lecture units is to understand how DBPM refers to the planning, organizing and control activities performed by an organization to ensure that the meeting of process objectives is successful and not left to chance. Participants will understand and being trained on Digital Business Process Design methodologies, DBPM enabling tools and the DBPM notation. The training encompass how process design can contribute to the company value and hereby contribute to operational and strategic business goals.

    General Learning Outcomes:

    To understand how to manage successful the (re-) design and the digital change of business processes.

    Detailed Learning Outcomes:

    Course textbook: 

    Provided handouts, especially collection of articles (“Reader”), pre-readings 

    Content: 

    1. DBPM Introduction

    • Structure, Function, Process
    • Process Ownership
    • Business Process Lifecycle

    2. Maps and enabling tools

    • Super System Map
    • Function and Process Relationship Map
    • Notations

    3. Business Process Design  

    • Value Management
    • Process Reengineering

    4. Digital Business Process Enabling Tools

    • Example from Process Mining

    5. The organizational perspective   

    • Managing the organization as an adaptive System
    • BPM as tool to align Business and Information Technology

    6. Digital Business Process Management Trends

    • Internet of Things and it’s impact to business
    • Business Process disruption
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