Dialog

Period: 01.04.2023 - 31.02.2024

This project focuses on investigating key success factors with regard to the long-term, sustainable establishment of digital information and intermediation platforms in the nursing care landscape of a selected municipality.

Sustainable is understood to mean the long-term participation of various stakeholders in such a platform as well as the establishment of trust-building care networks and structures.

It also includes the aspect of sustainable, secure financing and recognizable benefits.

In this context, platforms are digital or sometimes hybrid marketplaces and meeting places with an intermediary function, which on the one hand serve to search for and find information.

On the other hand, these solutions offer the potential to provide and broker corresponding services and offers.

Platforms therefore have the potential to create interfaces between players in the nursing care process.

This study focuses on various organisations in the care setting, such as care consultations, outpatient care services or various contact and meeting points for people in need of care and caring relatives.

The aim of the project is to investigate the status quo with regard to the previous use of corresponding platform solutions by these organisations.

In addition, it is important to examine the key success factors in terms of the prerequisites and framework conditions under which the various organisations are willing to participate in a long-term care platform solution.

Economic aspects, such as cost-benefit aspects, are at the centre of the analysis. In terms of key success factors, this analysis will be supplemented by an examination of existing and required digital skills among relevant players in the organisations - with a view to anchoring digital platforms in nursing care.