1. Kempten University of Applied Sciences
  2. Library
  3. For users
  4. Frequently Asked Questions

Research

How can I find a specific book? How can I find scientific literature for my papers and presentations?

Have a look at our research tips & tricks or come to one of our library courses for students, university staff and classes.

 

 

Can I access eBooks and databases from home?

In order to use the electronic resources of Kempten University Library from home, you must be a member of the university (either a student, member of staff, or a professor).
You can access our library catalogue and databases via EZProxy using your university ID (same user name and password as in Mein Campus).
You can also access certain databases (e.g. WISO, Springer, TEMA, EBSCO databases) using your university ID.

Where can I find help with my research?

Please note our library courses for students and university staff.

Our team at the information desk is also happy to help. Come see us during our opening hours or contact us via mail or phone.

 

In the library

Is there free WiFi in the library?

Students of Kempten University of Applied Sciences can use the WiFi either via BayernWLAN or eduroam.
Students from other universities can use eduroam to access the WiFi.

Can I scan, copy and print documents in the library?

If you are not a member of the university, you can only use our scanner. Please bring a USB drive with you for saving your scans.

Members of the university can also use our copier to photocopy, print or scan documents.

You will need your CampusCard and PIN to activate the copier (as for all public-use copiers at Kempten University of Applied Sciences).

You can then choose from the following functions:

1) Photocopy (after activating the copier with your CampusCard and PIN)

2) FollowMe printing

You can send PDF print jobs from the PC workstations in the library to any of the copiers on campus. Select the printer option

\\RZ-SRV-KOPIERER\FollowMe-schwarz_weiß

and then print your documents using your CampusCard and PIN at any copier on campus.

3) Print straight from a USB stick

You can print a PDF file after activating the copier with your CampusCard and PIN.

4) Print a PDF file by email

You can simply email PDF files from your university account to:

rz-printjob(at)hs-kempten.de

Activate a university copier using your CampusCard and PIN to print emailed files.

5) Scan to USB

Activate a university copier using your CampusCard and PIN to scan straight onto a USB stick.

6) Scan to email

Activate a university copier using your CampusCard and PIN to send scans straight to your university email address. Small output files are sent as an attachment. Scans that generate larger files can be accessed via a link included in the email. For security reasons, you will only be able to access these scans from the university network (incl. via a VPN connection).

You can top up your printing credit using cash (notes only!) or a card in:

Building T: room 248a (accessible 24 hours)

Building V: room 211 (during opening hours only)

There are no top-up points in the library!

Printing costs:

A4 black&white: 7 cent

A4 Colour: 30 cent

Reservations, loans & renewals

I would like to reserve a book. How do I do this?

In the University Library Catalogue’s menu, click Order (beneath a book out on loan).

You can reserve the book by entering your library user number and password. This prevents the person currently holding the book from renewing it any further.

You will be sent an email when the book is returned and thus available for you to collect.

Can I cancel a reservation?

You can view and also cancel a reservation under the tab “Reservations” in “My details” in the University Library Catalogue.

How long can I borrow books or periodicals for?

Books are loaned for one month at a time.

Periodicals are reference only and cannot be removed from the library.

Do I need my library card to borrow and return books?

You must have your library card with you to borrow books – otherwise you will not be allowed to do so. 

It’s not required to return books, though. You can also allow others to return them on your behalf. You can also use our returns box when the library is closed.

 

How can I renew books? How often and for how long?

You are responsible for renewing books yourself via the University Library Catalogue, by logging on to “My details” and then clicking the “Loans” tab.
The earliest you can renew books is one week prior to the due date.
Important! The new loan period is calculated from the date of renewal.
Students can renew books up to five times, for one month in each case.

Guest readers can renew books a maximum of two times, for one month in each case.

Is there any way I can return a book outside opening hours?

Books can also be placed in our returns box.
Please check the return has been logged in your library account within a few days!

You can also return books to us by post. Please package items carefully and send them to:

Hochschulbibliothek Kempten
Bahnhofstrasse 61
87435 Kempten

 

What happens if I fail to return or renew a book on time?

This will result trigger a reminder and incur a fine.

Important! Even the first reminder incurs a fine (7.50 €)

Students, please note: We send emails only to your university email address.

Troubleshooting

I lost my Campus Card / my library card

Students:

Please contact Academic registry immediately.

External users:

Please contact our staff at the information desk.

How can I change my library password?

Your library user number is printed on the back of your CampusCard / library card. Your preset password is your birthday (DDMMYY).
In the University Library Catalogue, go to the “My details” tab, and from there “User details”, then choose “Change password” from the menu.
To update your home address, students should use student admin’s self-service portal, while guest readers should inform staff at our information desk.

What if I forget my library password?

Please contact staff at our information desk.

 

Inter library loans & order suggestions

What are inter-library loans?

Resources (books, periodicals) not held in our library can be aquired from other Bavarian and German libraries via inter-library loan.

You will require a borrower’s card for Kempten University Library (or your student Campus Card) to use this service.

Inter-library loans can be requested via the online University Library Catalogue using the SFX-Button.

Please conctact us if you need help with aquiring books or articles not available in our library.

How long can I keep inter-library loans? Are inter-library loans also renewable?

The donor library sets the loan period, which is marked on the chit issued with the book.

As a general rule, you will be able to keep these books for one month initially and then renew them twice. You can renew them yourself in your library account (see instructions for renewals). If the book cannot be renewed, this will be marked on the chit.

Please note that the donor library is entitled to recall an inter-library loan after a book has been renewed, so you might be required to return it earlier than the extended deadline. We will notify you if this is the case.

 

How long does it take for book on inter-library loan to arrive?

It generally takes about ten days for inter-library loan books to arrive at our library.

However, this depends upon availability, so some books might take a bit longer than this.

How will I know when my inter-library loan has arrived?

We will notify you by email when the book has been delivered to Kempten University Library.

Students, please note: We send emails only to your university email address.

 

How do inter-library loans of periodicals work, and what do they cost?

As a general rule, you order periodicals for inter-library loan the same way as books – via the University Library Catalogue.
You will find articles under “Articles & more” and can also order them in the “Verbundktalog”.

There is no charge for ordering articles from periodicals.
You will be given a copy to keep. The process generally takes less time for articles than books, so you can expect to receive your copy within one week.

How can I suggest a book for the library?

You can send us an order suggestion for books we are currently not holding at the library via email: bibliothek(at)hs-kempten.de

 

Contact

Library information desk

 +49 (0) 831 2523-128
 bibliothek(at)hs-kempten.de

Building M, 1st floor
Directions      

Opening hours
See library homepage